This page is for Bisro, the khata, billing and stock app for shops in India (the Bisro app on Google Play and from bisro.in). Here you can ask us to delete your Bisro account and the data in it.
Delete your account
If you still have the app
- Open Bisro and go to Settings → Delete Account.
- Confirm with your PIN or password.
- Your account is scheduled for deletion in 7 days. If you change your mind, sign in during those 7 days and choose keep.
If you no longer have the app
You do not need to install it again.
- Write to privacy@bisro.in with the subject Delete my Bisro account.
- Give the 10-digit mobile number of your Bisro account.
- We confirm we have received your request within 24 hours, and contact you on that mobile number to check that it is you.
- We then start the same 7-day deletion and tell you the date. Write to us again in those 7 days if you change your mind.
What is deleted
After the 7 days we erase your shop's records: customers, suppliers, khata and cashbook entries, bills, products, staff details, photos, messages, cloud backup connections, Chinni usage details, notifications and your sign-in details. Your name, mobile number, email, password and PIN are removed. Messages you sent to another shop are removed for that shop too. Copies in our own system backups disappear as those backups expire, within 30 days.
What we keep, and why
- A record that you agreed to our Terms and Privacy Policy, and a record of your deletion request, to show we followed the law.
- Bills Bisro has issued to you, if you ever pay for a plan, because tax law requires us to keep them.
Before you delete
Deletion cannot be undone after the 7 days. To keep a copy of your records, sign in at app.bisro.in and choose Download my data. We cannot remove copies other people already made, for example messages you sent on WhatsApp.
Read the full Privacy Policy for how we handle your data.