Understand how Bisro handles your business information.
Bisro opens with your PIN or fingerprint and locks itself when you're away. Your khata is saved to your Bisro account, so a lost or broken phone doesn't mean a lost khata.
What happens if…
- Whoever finds it can't open Bisro without your PIN or fingerprint.
- Your customers and khata entries are saved to your Bisro account, not only on that phone.
- Install Bisro on your new phone, sign in with the same number, and they're there.
- If Bisro has been in the background for 5 minutes or more, it asks for your PIN or fingerprint again.
- When you switch to another app, Bisro's screen is hidden in the recent-apps view, so nobody can read it there.
- Whoever has your phone unlocked can see everything in Bisro, including the Profit page with your cost prices.
- If that matters to you, lock Bisro before you hand the phone over. Customers never see your cost prices on bills or reminders.
- Reset it with a one-time code sent to your phone number.
- Nobody at Bisro can see or tell you your PIN. It's stored only in a scrambled form.
- Install Bisro on the new phone and sign in with the same number.
- Your customer accounts and khata entries come with you.
- Store documents you saved are kept on the old phone, so copy those across yourself.
Two locks, one inside the other
- Your phone's own lock
The screen lock you already use.
- Bisro's app lock
Your PIN or fingerprint. It locks again after 5 minutes away.
How your records are kept
- Saved to your account
Customers and khata entries are stored on Bisro's servers, linked to your phone number.
- Sent securely
The app talks to Bisro's servers over an encrypted connection.
- Your shop's records stay yours
Each shop's records are kept apart from every other shop's at the database level.
- Not for sale
Bisro doesn't sell your data or your customers' data, as the privacy policy says.
Good to know
- Store documents (licences, purchase bills) are kept on your phone, not in your Bisro account.
- If you forget your PIN, you reset it; it can't be looked up, by you or by us.
Questions about security
What if I lose my phone?
Your customer accounts and entries are saved to your Bisro account. Install Bisro on a new phone and sign in with the same number.
Can someone else open my app?
Not without your PIN or fingerprint. If Bisro has been in the background for 5 minutes, it asks again.
Can my staff see my cost prices?
Anyone using Bisro on your unlocked phone can. There is no separate lock for the Profit page. Customers never see cost prices.
I forgot my PIN. What now?
Reset it with a one-time code sent to your phone number.
Who can see my customers' details?
You, in your app. Your shop's records are kept apart from every other shop's. The privacy policy explains exactly what Bisro stores and why.